Hours of Operation
Monday through Friday 10:00 a.m. to 6:00 p.m.
Saturday 10:00 a.m. to 2:00 p.m.
Box Office also operates with additional hours on most event days.
Hours are subject to change.
Call YNot Tix at 1-877-966-8849.
Please be sure to notify the ticket seller of any special accommodations needed.
The Box Office accepts cash, MasterCard, Visa, Discover and American Express.
Will Call Procedures
Will Call tickets may be picked up at the Box Office beginning 3 hours prior to the event. Picture ID and signature are required for pickup.
There are various shows and events throughout the year that offer group discounts. The number that is considered a group varies on a show-by-show basis. If you are interested in purchasing group tickets for an event, contact the group sales office at (757) 683-7087 or click here.
All individuals must possess a valid ticket for entry into Chartway Arena. Children under two (2) years old are admitted free of charge for most events, as long as they sit on a lap. Please note specific events require children 12 months or older to possess a ticket and will be noted in event details.
For additional information or questions, call the Box Office at (757) 683-4444.
*Tickets cannot be purchased through this phone number.
Chartway Arena features accessible seating and companion seating at all levels for guests with physical disabilities. We offer convenient disability parking as well as an assisted listening system. For more information, please click here.