Accessibility

Chartway Arena is one of the most adaptable and accessible entertainment venues in Hampton Roads. A night out doesn’t have to be an inconvenience. Let our professional, friendly staff assist you with any special needs to ensure that your event experience is enjoyable and memorable.

Chartway Arena features accessible seating and companion seating at all levels for guests with physical disabilities. We offer convenient disability parking as well as an assisted listening system. To obtain more detailed information regarding our services for guests with disabilities, you may:

  • Purchase accessible seating online, at the box office or by calling Ynot Tix at 877-Ynot-Tix.
  • Pick up a copy of our Accessibility Guide at Guest Services during events
  • Click here to view our Accessibility Guide
  • Contact the Chartway Arena Box Office at (757) 683-4444

For online purchases- click the blue wheelchair symbol on the ticket buying page for ADA accessible seating. ADA permits that each guest with an accessible seat purchase is required to purchase a ticket for themselves and up to three companion seats.

The entrance for guests with disabilities is located on the corner of 45th Street and Hampton Blvd. Curbside drop-off and pick up is available at this location.

Special Services

Chartway Arena Guest Services Representatives are available to assist wheelchair-bound guests and guests on crutches at any entrance. Our representatives will take you as close as possible to your seat and make arrangements to pick you up at the end of the night. Simply notify a Gate Supervisor at any of our entrances and they will radio for assistance.