The Box Office accepts cash, MasterCard, Visa, Discover and American Express.
Will Call Procedures
Will Call tickets may be picked up at the Box Office beginning 1 hour prior to the event. Picture ID and signature are required for pickup.
Group rates and packages are available for a variety events at Chartway Arena. The discount and minimum group size vary based on the event. For more information on events, packages and ticket pricing please contact the box office at (757) 683-4444 or via email.
All individuals must possess a valid ticket for entry into Chartway Arena. Children under two (2) years old are admitted free of charge for most events, as long as they sit on a lap. Please note specific events require children 12 months or older to possess a ticket and will be noted in event details.
For additional information or questions, call the Box Office at (757) 683-4444.
*Tickets cannot be purchased through this phone number.
More information on mobile tickets can be found at https://www.chartwayarena.com/events/mobile-tickets
Chartway Arena features accessible seating and companion seating at all levels for guests with physical disabilities. We offer convenient disability parking as well as an assisted listening system. For more information, please contact our box office at (757) 683-4444 or [email protected]. Information on accessible parking can be found on our Directions and Parking page.